Actions396
- Kanban Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Queue Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Schedule Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Scheduled Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- SMS Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Tag Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Ticket Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Validation Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- WABA Template Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Wallet Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
Kanban → Next Assignee in Queue
AI-generatedSummary
Queries Digitalsac for the next assignee in a queue by sending a POST request with the supplied JSON payload. Provide the connection UUID and queue details; the operation returns the API response without transferring a ticket.
Inputs
- Parameter (required) — Connection UUID used in the request URL. The operation errors if this field is empty.
- Data (JSON) — Request payload, typically including queueId and method, with optional ticketId and allowOffline. The default is {"queueId":3,"ticketId":1201,"method":"S","allowOffline":false}. An empty value is sent as an empty object.
Output shape
A single output item containing the API response as JSON, or one item per entry if the response is an array.
The request is sent to the next-assignee endpoint. If Continue On Fail is enabled, errors are returned as items with an error field.