Digitalsac DigiCrmInstall

Summary

Transfer a support ticket to the next assignee in the specified queue using provided transfer details.

Inputs

• param (required) — Connection UUID identifying the external context for the transfer.
• bodyData (required) — JSON payload containing the transfer details, including queueId, ticketId, method, and optional allowOffline.

Output shape

a single JSON object

Returns the API response from the transfer request. The response is output as JSON. Errors during the operation can be captured if 'Continue On Fail' is enabled.

Examples

Example 1: Transfer a ticket to the next assignee

Set 'param' to the connection UUID. Provide 'bodyData' JSON with 'queueId', 'ticketId', 'method', and optionally 'allowOffline'. Execute the node to transfer the ticket accordingly.

Links

• n8n community nodes installation guide