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Digitalsac DigiCrm

Interact with the Digitalsac DigiCrm API (WhatsApp, tickets, scheduling, WABA templates and more).

Actions396

Message → Transfer to Agent

AI-generated

Summary

Transfer an existing ticket to a specific agent using the Digitalsac DigiCrm API.

Inputs

  • Data (JSON) (required) — A JSON object including the ticketId (ticket identifier) and userId (destination agent identifier) to whom the ticket will be transferred.

Output shape

a single response object reflecting the API response to the transfer request

Returns the API response as JSON for each item processed. Handles one item at a time with errors either failing the execution or continuing based on node configuration.

Examples

Example 1: Transfer ticket #123 to agent with user ID 1

Set the operation to 'Transfer to Agent' and provide bodyData JSON with ticketId as 123 and userId as 1.

Links

Discussion