Digitalsac DigiCrmInstall

Summary

Transfer a support ticket to a specified agent by providing the ticket ID and the destination agent's user ID.

Inputs

• Data (JSON) (required) — A JSON object containing the 'ticketId' representing the ID of the ticket to transfer, and the 'userId' representing the ID of the agent to receive the ticket.

Output shape

a single JSON object representing the API response for the transfer action

The input 'Data (JSON)' must be a valid JSON object with 'ticketId' and 'userId'. The output is the JSON response returned by the Digitalsac DigiCrm API endpoint for transferring tickets to agents. Errors and API responses are returned per execution item, with failure handling as configured in the workflow.

Examples

Example 1: Transfer a ticket with ID 123 to agent with user ID 1

Set the 'Data (JSON)' input field to '{"ticketId": 123, "userId": 1}'.

Links

• n8n community nodes installation guide