Actions396
- Kanban Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Queue Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Schedule Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Scheduled Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- SMS Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Tag Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Ticket Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Validation Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- WABA Template Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Wallet Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
Wallet → Close Ticket
AI-generatedSummary
Send a request to close a support ticket identified by its ticket ID.
Inputs
- Data (JSON) (required) — Provide a JSON object containing the ticketId of the ticket to close, e.g., {"ticketId":123}.
Output shape
a JSON object representing the API response, indicating the result of the close ticket action
The output returns the raw API response JSON. If the operation fails, error information is returned. Provide the ticketId in the input JSON to specify which ticket to close.
Examples
Example 1: Close a support ticket with ID 123
Set the operation to 'Close Ticket' and input {"ticketId":123} in the Data (JSON) field to close that specific ticket.