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Digitalsac DigiCrm

Interact with the Digitalsac DigiCrm API (WhatsApp, tickets, scheduling, WABA templates and more).

Actions396

Kanban → Transfer to Agent

AI-generated

Summary

Transfer a ticket to a specified agent by providing the ticket ID and the destination agent's user ID.

Inputs

  • Data (JSON) (required) — A JSON object containing the ticketId (number) and userId (number) of the agent to transfer the ticket to.

Output shape

a single JSON object reflecting the API response to the transfer request

Send the 'Data (JSON)' input with keys 'ticketId' and 'userId'. The output contains the API's response details for the transfer operation.

Examples

Example 1: Transfer ticket with ID 123 to agent with user ID 1

Set 'Data (JSON)' to {"ticketId": 123, "userId": 1}

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