Digitalsac DigiCrmInstall

Summary

Query the next available assignee in a specified queue using the Digitalsac DigiCrm API.

Inputs

• param (required) — The connection UUID that identifies the queue from which to query the next assignee.
• bodyData (required) — JSON payload specifying the queueId (required), method (required), and optionally ticketId and allowOffline to customize the next assignee query.

Output shape

a single JSON object representing the next assignee details

The operation requires the connection UUID to be specified in the 'Parameter' field and a JSON object in 'Data (JSON)' with the queueId, method, and optional ticketId or allowOffline. It returns JSON data with details of the next assignee in the queue, or returns an error if parameters are missing or invalid.

Examples

Example 1: Retrieve the next user assigned to a support queue to automate ticket distribution.

Set 'Parameter' to the queue's connection UUID, and 'Data (JSON)' with queueId and method. Optionally include ticketId and allowOffline to control the query context.

Links

• n8n community nodes installation guide