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Digitalsac DigiCrm

Interact with the Digitalsac DigiCrm API (WhatsApp, tickets, scheduling, WABA templates and more).

Actions396

Kanban → Transfer to Next Assignee

AI-generated

Summary

Transfers a ticket to the next assignee by sending the configured JSON payload to Digitalsac’s transfer-next-assignee endpoint. Provide the connection UUID in Parameter and the queue and ticket details in Data (JSON).

Inputs

  • Parameter (required) — Connection UUID used in the endpoint path. The operation fails if this is blank.
  • Data (JSON) — Request body for the transfer. The UI default is {"queueId":3,"ticketId":1201,"method":"S","allowOffline":false}; the declared payload fields are queueId, ticketId, method, and optional allowOffline.

Output shape

One or more n8n items containing the API response.

Each input item triggers a POST request. Array responses become separate output items; a non-array response becomes one item. With Continue On Fail enabled, errors are returned in an item’s error field.

Examples

Example 1: Transfer a ticket to the next assignee

Set Parameter to the connection UUID and Data (JSON) to include queueId, ticketId, method, and optionally allowOffline.

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