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Digitalsac DigiCrm

Interact with the Digitalsac DigiCrm API (WhatsApp, tickets, scheduling, WABA templates and more).

Actions396

Kanban → Transfer to Queue

AI-generated

Summary

Transfer a ticket to a specified queue in the Digitalsac DigiCrm system by sending a JSON payload with ticket and queue identifiers.

Inputs

  • Data (JSON) (required) — JSON object containing the ticket ID ('ticketId') and the destination queue ID ('queueId').

Output shape

a single JSON object with the API response indicating the result of the transfer operation

Requires a valid 'ticketId' and 'queueId' inside the JSON input. The HTTP POST request is sent to the '/typebot/transferir_para_fila' endpoint, and the response is returned as JSON. Errors will be thrown if the JSON is invalid or required fields are missing.

Examples

Example 1: Transfer ticket 123 to queue 1

Set 'Data (JSON)' to '{"ticketId": 123, "queueId": 1}' and select the 'Transfer to Queue' operation under the 'Kanban' resource.

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