Actions396
- Kanban Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Queue Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Schedule Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Scheduled Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- SMS Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Tag Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Ticket Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Validation Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- WABA Template Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Wallet Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
Kanban → Transfer to Queue
AI-generatedSummary
Transfer a ticket to a specified queue in the Digitalsac DigiCrm system by sending a JSON payload with ticket and queue identifiers.
Inputs
- Data (JSON) (required) — JSON object containing the ticket ID ('ticketId') and the destination queue ID ('queueId').
Output shape
a single JSON object with the API response indicating the result of the transfer operation
Requires a valid 'ticketId' and 'queueId' inside the JSON input. The HTTP POST request is sent to the '/typebot/transferir_para_fila' endpoint, and the response is returned as JSON. Errors will be thrown if the JSON is invalid or required fields are missing.
Examples
Example 1: Transfer ticket 123 to queue 1
Set 'Data (JSON)' to '{"ticketId": 123, "queueId": 1}' and select the 'Transfer to Queue' operation under the 'Kanban' resource.