Actions396
- Kanban Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Queue Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Schedule Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Scheduled Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- SMS Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Tag Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Ticket Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Validation Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- WABA Template Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Wallet Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
Tag → Next Assignee in Queue
AI-generatedSummary
Query the next assignee in a specified queue by providing a connection UUID and relevant queue details.
Inputs
- param (required) — Connection UUID identifying the external resource to query.
- bodyData (required) — JSON payload including at least 'queueId' and 'method'; optionally includes 'ticketId' and 'allowOffline' to specify the queue and query method.
Output shape
a single JSON object
Returns JSON data detailing the next assignee in the specified queue based on the provided parameters.
Examples
Example 1: Retrieve the next available assignee for a specific queue
Set 'param' to the connection UUID, and 'bodyData' to a JSON object containing 'queueId', 'method', optional 'ticketId', and 'allowOffline' flag to control offline inclusion.