Actions396
- Kanban Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Queue Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Schedule Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Scheduled Message Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- SMS Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Tag Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Ticket Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Validation Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- WABA Template Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
- Wallet Actions
- Cancel Schedule
- Cancel Scheduled Message
- Close Ticket
- Create Schedule
- Create Tag
- Generate Calendar Link (.ics)
- Link Kanban
- Link Tag
- Link Wallet
- List Agents
- List Available Slots
- List Available Users
- List Kanbans
- List Queues
- List Scheduled Messages (Typebot)
- List Schedules
- List Services
- List Tags
- List WABA Templates
- List Wallets
- Next Assignee in Queue
- Schedule Message (Typebot)
- Send Base64 File
- Send Buttons
- Send Carousel
- Send List
- Send Media With Caption
- Send Message
- Send Short SMS
- Send WABA Template
- Transfer to Agent
- Transfer to Next Assignee
- Transfer to Queue
- Validate CPF
- Validate Date
- Validate WhatsApp
Scheduled Message → Close Ticket
AI-generatedSummary
Close a ticket in the Digitalsac DigiCrm system by providing its ID in JSON format.
Inputs
- Data (JSON) (required) — JSON object containing the 'ticketId' field specifying the ID of the ticket to close.
Output shape
a JSON object representing the API response confirming the ticket closing action
The operation sends a POST request to the '/typebot/fechar_ticket' endpoint with the provided ticket ID. The response contains the details or confirmation of the ticket closure.
Examples
Example 1: Close a ticket with ID 123
Set the 'Data (JSON)' parameter to '{"ticketId": 123}' to close ticket ID 123.