Digitalsac DigiCrmInstall

Summary

Transfer a support ticket to a different queue by specifying the ticket ID and the destination queue ID in JSON format.

Inputs

• Data (JSON) (required) — A JSON object containing 'ticketId' (the ID of the ticket to transfer) and 'queueId' (the ID of the destination queue)

Output shape

a single JSON object with the API response confirming the transfer or error details

The operation requires credentials named 'digitalsacApi'. The JSON data must be valid and include both ticketId and queueId fields. The node outputs the API response for each input item.

Examples

Example 1: Transfer ticket #123 to queue #1

Set resource to 'Validation', operation to 'Transfer to Queue', and input Data (JSON) as {"ticketId": 123, "queueId": 1}

Links

• n8n community nodes installation guide