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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

AI Helper → Describe Resource

AI-generated

Overview

This node operation describes the fields available for a specified resource in the AI Helper context, focusing on either read or write operations. It is useful for dynamically understanding the structure and capabilities of resources when integrating AI functionalities, such as fetching metadata about resource fields for read (get, getMany, search) or write (create, update) operations.

Use Case Examples

  1. A user wants to know which fields can be read from a specific AI Helper resource to build a query.
  2. A user needs to find out which fields are writable for an AI Helper resource to prepare data for an update operation.

Properties

Name Meaning
Resource Name or ID Select the resource to describe, either from a list or by specifying an ID using an expression.
Mode Choose whether to describe fields for read operations (get, getMany, search) or write operations (create, update).

Output

JSON

  • fields - List of fields available for the selected resource and mode (read or write).

Dependencies

  • Requires an API key credential for Autotask API access.

Troubleshooting

  • Ensure the selected resource name or ID is valid and accessible.
  • Verify that the API credentials are correctly configured and have permissions to access the resource metadata.
  • If no fields are returned, check if the mode (read/write) matches the resource's supported operations.

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Discussion