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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Billing Items → Update

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Overview

This node operation updates an existing billing item in the Autotask PSA system. It is useful for scenarios where you need to modify details of a billing item, such as changing its attributes or associated data. For example, updating the price, description, or status of a billing item in an automated workflow.

Use Case Examples

  1. Updating the price of a billing item when a contract changes.
  2. Modifying the description or status of a billing item based on external triggers.

Properties

Name Meaning
Billing Item ID The ID of the billing item to operate on, used to identify which billing item to update.
Dry Run Whether to return a request preview instead of executing the operation. Useful for testing and validation without making actual changes.
Fields The fields and values to update on the billing item, allowing selective modification of billing item properties.

Output

JSON

  • id - The unique identifier of the updated billing item.
  • fieldsUpdated - Details of the fields that were updated in the billing item.
  • status - The status or result of the update operation, indicating success or failure.

Dependencies

  • Autotask PSA REST API credentials (API key or integration token)

Troubleshooting

  • Ensure the Billing Item ID is correct and exists in the Autotask system to avoid 'not found' errors.
  • If Dry Run is enabled, no changes will be made; disable it to perform actual updates.
  • Check API credentials and permissions to ensure the node can perform update operations.
  • Common errors include invalid field values or missing required fields; validate input data before execution.

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