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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Type → Create

AI-generated

Overview

This node operation allows users to create a new Configuration Item Type in Kaseya's Autotask PSA system. It is useful for managing and organizing different types of configuration items within the Autotask environment, which can help in asset management, tracking, and categorization of IT resources.

Use Case Examples

  1. Creating a new configuration item type to categorize hardware assets.
  2. Adding a new configuration item type for software licenses to track software inventory.

Properties

Name Meaning
Dry Run Whether to return a request preview instead of executing the operation. Useful for testing and validation.
Fields The fields to map for the configuration item type creation. This includes the specific properties and values to set for the new configuration item type.

Output

JSON

  • id - The unique identifier of the created configuration item type.
  • name - The name of the created configuration item type.
  • description - Description or details of the created configuration item type.

Dependencies

  • Requires an API key credential for Kaseya Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have the necessary permissions to create configuration item types.
  • If using Dry Run, verify the returned request details to ensure all required fields are correctly set before actual execution.
  • Common errors may include authentication failures, missing required fields, or invalid field values. Check the error messages for specific details and correct the input accordingly.

Links

  • Autotask REST API Documentation - Official documentation for Kaseya Autotask PSA REST API, useful for understanding the API endpoints and data structures.

Discussion