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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Change Request Link → Get Entity Info

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a Change Request Link entity. It is useful for scenarios where users need to fetch specific data related to change request links within their Autotask environment, such as for auditing, reporting, or integration purposes.

Use Case Examples

  1. Retrieve detailed information about a specific Change Request Link by its ID to display in a dashboard.
  2. Fetch Change Request Link data to synchronize with another system or database.

Output

JSON

  • id - Unique identifier of the Change Request Link entity
  • name - Name or title of the Change Request Link
  • status - Current status of the Change Request Link
  • createdDate - Date when the Change Request Link was created
  • modifiedDate - Date when the Change Request Link was last modified
  • relatedEntityId - Identifier of the related entity linked to the change request
  • additionalProperties - Other relevant properties returned by the API for the Change Request Link

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access Change Request Link data.
  • Common errors include authentication failures, which can be resolved by verifying the API key and integration code.
  • Network issues or incorrect API endpoint URLs can cause request failures; verify the custom zone URL if used.

Links

  • Autotask PSA REST API Documentation - Official documentation for the Autotask REST API, useful for understanding available endpoints and data structures related to Change Request Links.

Discussion