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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Resource Role Queue → Get Many

AI-generated

Overview

This node operation retrieves multiple records from the 'Resource Role Queue' resource in the Autotask PSA system. It is useful for scenarios where you need to fetch a list of resource role queues, such as for reporting, synchronization, or bulk processing tasks. For example, you might use this operation to get all resource role queues assigned to a particular project or team.

Use Case Examples

  1. Fetch all resource role queues to analyze workload distribution.
  2. Retrieve a limited number of resource role queues for display in a dashboard.

Properties

Name Meaning
Get All Whether to return all results or only up to a given limit.
Max Records Maximum number of records to return when 'Get All' is false, ranging from 1 to 500.
Add Picklist Labels Whether to automatically add '_label' fields for picklist fields with human-readable values.
Add Reference Labels Whether to automatically add '_label' fields for reference fields with human-readable values.
Select Columns Names or IDs Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object for easier access.

Output

JSON

  • id - Unique identifier of the resource role queue record.
  • name - Name of the resource role queue.
  • description - Description of the resource role queue.
  • createdDate - Date when the resource role queue was created.
  • modifiedDate - Date when the resource role queue was last modified.
  • userDefinedFields - Array of user-defined fields associated with the resource role queue, if not flattened.

Dependencies

  • An API key credential for Autotask PSA REST API

Troubleshooting

  • Ensure the API credentials are correctly configured and have the necessary permissions to access the 'Resource Role Queue' resource.
  • If the node returns an error about unsupported resource, verify that 'Resource Role Queue' is correctly spelled and supported by the node version.
  • If no records are returned, check the filters and limits set in the node parameters, and confirm that there are records available in the Autotask system.

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