Actions524
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Configuration Item Type → Get
AI-generatedOverview
This node operation retrieves a specific Configuration Item Type from the Autotask PSA system using its ID. It is useful for scenarios where you need to fetch detailed information about a particular configuration item type, such as in IT service management or asset management workflows.
Use Case Examples
- Get details of a configuration item type by its ID to display or process in an automation workflow.
- Fetch configuration item type information to validate or update related records in a system.
Properties
| Name | Meaning |
|---|---|
| Configuration Item Type ID | The ID of the configuration item type to operate on. This is a required string input that specifies which configuration item type to retrieve. |
Output
JSON
id- The unique identifier of the configuration item type.name- The name of the configuration item type.description- A description of the configuration item type.userDefinedFields- An array or object containing user-defined fields related to the configuration item type, if any._label- Optional human-readable labels for picklist or reference fields if enabled in the input properties.
Dependencies
- Requires an API key credential for Autotask PSA REST API access.
Troubleshooting
- Ensure the Configuration Item Type ID is valid and exists in the Autotask system.
- Check API credentials and permissions if the node fails to authenticate or retrieve data.
- If labels for picklist or reference fields are not appearing, verify the corresponding boolean input properties are set to true.
Links
- Autotask PSA REST API Documentation - Official documentation for the Autotask PSA REST API, useful for understanding available endpoints and data structures.