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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Groups → Get Entity Info

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about Contact Groups. It is useful for scenarios where users need to fetch metadata or entity details about contact groups managed within Autotask, such as for integration, reporting, or automation purposes.

Use Case Examples

  1. Retrieve detailed metadata about a specific Contact Group to understand its structure and fields.
  2. Fetch entity information to dynamically build forms or interfaces based on Contact Group data.

Output

JSON

  • entityInfo - Detailed information about the Contact Group entity, including metadata and field definitions

Dependencies

  • Requires an API key credential for Kaseya's Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access Contact Group data.
  • If the node throws a 'Resource Contact Groups is not supported' error, verify that the resource name is correctly set to 'Contact Groups'.
  • Network or API endpoint issues may cause failures; check connectivity and API availability.

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