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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Billing Items → Get

AI-generated

Overview

This node operation retrieves a specific billing item from the Autotask PSA system using its unique Billing Item ID. It is useful for scenarios where detailed information about a particular billing item is needed, such as in financial reporting, auditing, or billing reconciliation processes. For example, a user can fetch the details of a billing item to verify charges or to update records in an external system.

Use Case Examples

  1. Retrieve billing item details by providing the Billing Item ID to get its current status, amount, and associated contract information.
  2. Use the node to fetch billing item data for integration with accounting software or CRM systems.

Properties

Name Meaning
Billing Item ID The unique identifier of the billing item to retrieve.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object, making them accessible as top-level properties instead of being nested in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the billing item.
  • amount - The monetary amount associated with the billing item.
  • contractId - The ID of the contract associated with the billing item.
  • description - Description or details of the billing item.
  • status - Current status of the billing item.
  • createdDate - The date when the billing item was created.
  • modifiedDate - The date when the billing item was last modified.
  • userDefinedFields - Custom user-defined fields related to the billing item, optionally flattened to top-level properties.

Dependencies

  • An API key credential for Autotask PSA REST API

Troubleshooting

  • Ensure the Billing Item ID provided is correct and exists in the Autotask system to avoid 'Resource not supported' or 'Item not found' errors.
  • Verify that the API credentials are valid and have sufficient permissions to access billing item data.
  • If the node returns incomplete data, check if the 'Select Columns Names or IDs' property is set to limit fields and adjust accordingly.
  • If labels for picklist or reference fields are missing, verify that the 'Add Picklist Labels' and 'Add Reference Labels' options are enabled.

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