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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Company Alert → Update

AI-generated

Overview

This node operation updates an existing company alert in the Autotask PSA system. It is useful for scenarios where you need to modify details of a company alert, such as changing alert parameters or status, without creating a new alert. For example, updating the alert message or adjusting alert settings for a specific company alert ID.

Use Case Examples

  1. Updating the message or status of a company alert identified by its ID.
  2. Modifying alert parameters to reflect new conditions or information.

Properties

Name Meaning
Company Alert ID The unique identifier of the company alert to update. This is required to specify which alert to modify.
Dry Run If enabled, the node returns a preview of the update request without executing it. Useful for testing and validation to ensure the update request is correct before making changes.
Fields The specific fields and values to update on the company alert. This allows selective modification of alert properties using a resource mapper input.

Output

JSON

  • id - The ID of the updated company alert.
  • fieldsUpdated - Details of the fields that were updated in the company alert.
  • status - The status or result of the update operation, indicating success or failure.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Company Alert ID is valid and exists in the Autotask system to avoid 'not found' errors.
  • If Dry Run is enabled, no changes will be made; disable it to perform actual updates.
  • Check API credentials and permissions if update operations fail due to authorization issues.

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