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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Exclusion Set Excluded Role → Get Entity Info

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific Contract Exclusion Set Excluded Role entity. It is useful in scenarios where users need to fetch and manage exclusion roles associated with contract exclusion sets within Autotask, such as for auditing, reporting, or integration purposes.

Use Case Examples

  1. Retrieve detailed information about a specific Contract Exclusion Set Excluded Role by its ID to understand which roles are excluded from a contract exclusion set.
  2. Use the node to integrate Autotask contract exclusion role data into other systems for compliance or operational workflows.

Output

JSON

  • id - Unique identifier of the Contract Exclusion Set Excluded Role entity
  • name - Name or label of the excluded role
  • contractExclusionSetId - Identifier of the associated Contract Exclusion Set
  • roleId - Identifier of the role that is excluded
  • additionalProperties - Any other relevant properties returned by the API for the excluded role entity

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Common issues include authentication failures due to invalid or missing API credentials. Ensure the API key and integration code are correctly configured.
  • Errors may occur if the specified Contract Exclusion Set Excluded Role ID does not exist or is inaccessible. Verify the ID and permissions.
  • Rate limiting by the Autotask API can cause request failures; the node includes rate tracking to mitigate this, but heavy usage may still require handling retries or delays.

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