Actions524
- AI Helper Actions
- Tool Actions
- API Threshold Actions
- Appointment Actions
- Billing Code Actions
- Billing Items Actions
- Change Request Link Actions
- Checklist Library Actions
- Checklist Library Item Actions
- Classification Icon Actions
- Company Actions
- Company Alert Actions
- Company Location Actions
- Company Note Actions
- Company Webhook Actions
- Company Site Configuration Actions
- Configuration Item Actions
- Configuration Item Billing Product Association Actions
- Configuration Item Category Actions
- Configuration Item Category UDF Association Actions
- Configuration Item DNS Record Actions
- Configuration Item Note Actions
- Configuration Item Related Item Actions
- Configuration Item SSL Subject Alternative Name Actions
- Configuration Item Type Actions
- Configuration Item Webhook Actions
- Contact Actions
- Contact Webhook Actions
- Contact Groups Actions
- Contact Group Contacts Actions
- Contract Actions
- Contract Block Actions
- Contract Block Hour Factor Actions
- Contract Billing Rule Actions
- Contract Charge Actions
- Contract Exclusion Billing Code Actions
- Contract Exclusion Role Actions
- Contract Exclusion Sets Actions
- Contract Exclusion Set Excluded Role Actions
- Contract Exclusion Set Excluded Work Type Actions
- Contract Milestone Actions
- Contract Note Actions
- Contract Rate Actions
- Contract Role Costs Actions
- Contract Retainer Actions
- Contract Service Actions
- Contract Service Adjustment Actions
- Contract Service Bundle Adjustment Actions
- Contract Service Bundle Actions
- Contract Service Bundle Unit Actions
- Contract Ticket Purchase Actions
- Department Actions
- Project Phase Actions
- Quote Item Actions
- Quote Location Actions
- Quote Template Actions
- Resource Actions
- Resource Role Actions
- Resource Role Queue Actions
- Search Filter Actions
- Service Actions
- Service Call Actions
- Subscription Actions
- Subscription Period Actions
- Ticket Category Actions
- Ticket Category Field Default Actions
- Ticket History Actions
- Ticket Note Actions
Configuration Item → Count (Advanced)
AI-generatedOverview
This node operation performs an advanced count query on Configuration Items in the Autotask PSA system using a JSON-based filter. It is useful for scenarios where you need to count Configuration Items that meet complex criteria defined by the user, such as filtering by specific fields or conditions.
Use Case Examples
- Count the number of Configuration Items that are active and belong to a certain category.
- Count Configuration Items that have a specific custom field value using a JSON filter.
Properties
| Name | Meaning |
|---|---|
| Advanced Filter | A JSON string containing a "filter" array with Autotask API query criteria to specify which Configuration Items to count. This filter must be constructed according to Autotask API documentation and can be built using the Get Field Info and Search Filter Build tools. |
Output
JSON
count- The total number of Configuration Items matching the advanced filter criteria.
Dependencies
- Requires an API key credential for Autotask PSA REST API authentication.
Troubleshooting
- Ensure the Advanced Filter JSON is correctly formatted and follows the Autotask API query criteria syntax; otherwise, the API call may fail.
- If the node throws an error about unsupported resource or operation, verify that the resource is set to Configuration Item and operation to Count (Advanced).
- API rate limits may affect execution; ensure proper API credentials and consider rate limiting strategies if encountering errors.
Links
- Autotask API Basic Query Calls - Official Autotask API documentation for constructing query filters used in advanced count operations.