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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Related Item → Delete

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Overview

This node operation deletes a Configuration Item Related Item in Kaseya's Autotask PSA system. It is useful for scenarios where you need to remove an association or link between configuration items within the Autotask environment, such as cleaning up outdated or incorrect related items.

Use Case Examples

  1. Deleting a related item by specifying its ID to maintain accurate configuration item relationships.
  2. Removing obsolete related items to keep the configuration management database clean.

Properties

Name Meaning
Related Item ID The ID of the related item to delete, required to identify which related item to remove.
Dry Run If enabled, returns a preview of the delete request without executing it, useful for testing and validation.

Output

JSON

  • success - Indicates whether the delete operation was successful.
  • message - Additional information or error message related to the delete operation.

Dependencies

  • Requires an API key credential for Kaseya Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Related Item ID is correct and exists in the system; otherwise, the delete operation will fail.
  • If Dry Run is enabled, no changes will be made; disable it to perform actual deletion.
  • Common errors include authorization failures due to invalid API credentials or insufficient permissions to delete related items.

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