Actions524
- AI Helper Actions
- Tool Actions
- API Threshold Actions
- Appointment Actions
- Billing Code Actions
- Billing Items Actions
- Change Request Link Actions
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- Classification Icon Actions
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- Company Alert Actions
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- Company Note Actions
- Company Webhook Actions
- Company Site Configuration Actions
- Configuration Item Actions
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- Configuration Item Category Actions
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- Configuration Item DNS Record Actions
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- Contact Actions
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- Contract Exclusion Set Excluded Role Actions
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- Ticket Category Actions
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Service → Get Entity Info
AI-generatedOverview
This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a specific Service entity. It is useful in scenarios where users need to fetch comprehensive data about a service within their Autotask environment, such as for reporting, integration, or automation purposes.
Use Case Examples
- Retrieve detailed information about a particular service by its ID to display in a dashboard.
- Fetch service details to synchronize with another system or database.
Output
JSON
id- Unique identifier of the service entityname- Name of the servicedescription- Description of the servicestatus- Current status of the serviceotherProperties- Additional properties related to the service entity as returned by the API
Dependencies
- Requires an API key credential for Kaseya's Autotask PSA REST API authentication.
Troubleshooting
- Ensure the API credentials are correctly configured and have sufficient permissions to access service data.
- If the node throws a 'Resource Service is not supported' error, verify that the resource and operation names are correctly set.
- Network or API endpoint issues may cause failures; check connectivity and API availability.
Links
- Kaseya Autotask PSA REST API Documentation - Official documentation for the Autotask REST API, useful for understanding available endpoints and data structures.