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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Subscription → Get Many (Advanced)

AI-generated

Overview

This node operation interacts with the Autotask PSA REST API to retrieve multiple subscription records based on advanced filtering criteria. It is useful for scenarios where users need to fetch a customized list of subscriptions with specific attributes or conditions, such as filtering subscriptions by status, date, or other fields using a JSON-based advanced filter. For example, a user might want to get all active subscriptions with a renewal date within the next month.

Use Case Examples

  1. Retrieve all subscriptions with a specific status using an advanced JSON filter.
  2. Fetch a limited number of subscription records with detailed fields for reporting purposes.

Properties

Name Meaning
Get All Whether to return all subscription records or limit the number of results.
Max Records Maximum number of subscription records to return when not returning all (range 1-500).
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to filter the subscription records.
Add Picklist Labels Whether to automatically add human-readable label fields for picklist fields in the subscription data.
Add Reference Labels Whether to automatically add human-readable label fields for reference fields in the subscription data.
Select Columns Names or IDs. Specify which subscription fields to include in the response. If none selected, all fields are returned. The ID field is always included.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each subscription object instead of nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the subscription record.
  • fieldName - Various fields of the subscription record as specified by the selected columns and filter criteria.
  • _label - Human-readable labels for picklist or reference fields if enabled.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the advanced filter JSON is correctly formatted and matches Autotask API query criteria syntax to avoid errors.
  • If no results are returned, verify the filter criteria and that the user has permission to access subscription data.
  • Errors related to authentication indicate issues with the provided API credentials; verify and update them as needed.

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