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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Category → Count (Advanced)

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Overview

This node interacts with the Autotask PSA REST API to perform advanced count operations on Configuration Item Categories. It allows users to specify complex query criteria using a JSON-based advanced filter to count the number of Configuration Item Categories that match those criteria. This is useful for scenarios where users need to get a precise count of configuration item categories based on specific conditions, such as filtering by custom fields or other attributes.

Use Case Examples

  1. Count the number of configuration item categories that belong to a specific category type.
  2. Count configuration item categories that meet multiple criteria using a complex JSON filter.

Properties

Name Meaning
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify which Configuration Item Categories to count.

Output

JSON

  • count - The number of Configuration Item Categories matching the advanced filter criteria.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Advanced Filter JSON is correctly formatted and follows the Autotask API query criteria syntax.
  • If the node returns an error, verify that the API credentials are valid and have sufficient permissions.
  • Check the Autotask API documentation for correct field names and filter construction to avoid query errors.

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