Autotask icon

Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Company Alert → Get Many (Advanced)

AI-generated

Overview

The node interacts with Kaseya's Autotask PSA REST API to retrieve multiple company alert records based on advanced filtering criteria. It supports fetching all matching records or limiting the number of results, and allows customization of the returned fields and labels. This operation is useful for scenarios where users need to query company alerts with complex filters, such as retrieving alerts matching specific conditions or attributes.

Use Case Examples

  1. Retrieve all company alerts with a specific status or priority using an advanced JSON filter.
  2. Fetch a limited number of company alerts and include only selected fields for reporting or integration purposes.

Properties

Name Meaning
Get All Whether to return all results or only up to a given limit.
Max Records Maximum number of company alert records to return when not returning all. Range is 1 to 500.
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to filter company alerts.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values in the response.
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values in the response.
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object instead of being nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the company alert record.
  • fieldName
    • _label - Human-readable labels for picklist or reference fields if enabled.

Dependencies

  • Kaseya Autotask PSA REST API
  • API authentication credentials (username, API integration code, and zone URL if custom)

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access company alerts.
  • Verify the JSON syntax and structure of the advanced filter to match Autotask API requirements.
  • If no results are returned, check the filter criteria to ensure they match existing company alerts.
  • If the node fails with rate limit errors, consider the API rate limits and retry logic.

Links

Discussion