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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Change Request Link → Delete

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Overview

This node operation deletes a specific Change Request Link record in Kaseya's Autotask PSA system. It is useful for scenarios where you need to remove an existing link between change requests, such as cleaning up outdated or incorrect links in your change management process.

Use Case Examples

  1. Deleting a Change Request Link by specifying its unique ID to maintain accurate change request relationships.
  2. Automating the removal of change request links as part of a workflow to keep the system data clean.

Properties

Name Meaning
Change Request Link ID The unique identifier of the change request link record to be deleted, required for the delete operation.
Dry Run A boolean flag to indicate whether to perform a dry run, which returns a preview of the request without executing the deletion. Useful for testing and validation.

Output

JSON

  • id - The ID of the deleted change request link record.
  • success - Indicates whether the deletion was successful.

Dependencies

  • Requires an API key credential for Kaseya's Autotask PSA REST API to authenticate and authorize the operation.

Troubleshooting

  • Ensure the Change Request Link ID is correct and exists in the system; otherwise, the deletion will fail.
  • If Dry Run is enabled, no actual deletion occurs; verify the request preview to confirm correctness before executing.
  • Common errors include authentication failures due to invalid API credentials or insufficient permissions to delete change request links.

Links

  • Autotask REST API Documentation - Official documentation for Kaseya's Autotask PSA REST API, useful for understanding API endpoints and operations including change request links.

Discussion