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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Type → Delete

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Overview

This node operation deletes a Configuration Item Type in Kaseya's Autotask PSA system. It is useful for scenarios where you need to remove obsolete or incorrect configuration item types from your Autotask environment to maintain data accuracy and relevance.

Use Case Examples

  1. Deleting a configuration item type by specifying its ID to clean up unused types in the system.
  2. Automating the removal of configuration item types as part of a larger workflow for system maintenance.

Properties

Name Meaning
Configuration Item Type ID The ID of the configuration item type to delete, required to identify which item to remove.
Dry Run If enabled, the node returns a preview of the delete request without actually performing the deletion, useful for testing and validation.

Output

JSON

  • success - Indicates whether the deletion was successful.
  • message - Additional information or confirmation message about the deletion operation.

Dependencies

  • Requires an API key credential for Kaseya Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Configuration Item Type ID is correct and exists in the Autotask system to avoid errors.
  • If Dry Run is enabled, no changes will be made; disable it to perform actual deletion.
  • Common errors include authentication failures due to invalid API credentials and permission issues if the API user lacks delete rights.

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