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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Webhook → Get Many

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Overview

This node operation retrieves multiple Configuration Item Webhook records from the Autotask PSA system. It supports fetching all records or limiting the number of records returned, with options to include human-readable labels for picklist and reference fields, select specific columns, and flatten user-defined fields for easier access. This operation is useful for scenarios where you need to bulk fetch webhook configurations related to configuration items for integration, monitoring, or reporting purposes.

Use Case Examples

  1. Fetch all Configuration Item Webhooks to synchronize with an external system.
  2. Retrieve a limited number of Configuration Item Webhooks for display in a dashboard.
  3. Get Configuration Item Webhooks with human-readable labels for easier interpretation in reports.

Properties

Name Meaning
Get All Whether to return all results or only up to a given limit.
Max Records Maximum number of records to return when not returning all. Range is 1 to 500.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object for easier access instead of being nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the Configuration Item Webhook record.
  • name - Name of the Configuration Item Webhook.
  • url - The URL endpoint that the webhook calls.
  • eventType - Type of event that triggers the webhook.
  • active - Indicates if the webhook is active.
  • createdDate - Date when the webhook was created.
  • modifiedDate - Date when the webhook was last modified.
  • picklistLabels - Optional human-readable labels for picklist fields if enabled.
  • referenceLabels - Optional human-readable labels for reference fields if enabled.
  • userDefinedFields - User-defined fields related to the webhook, optionally flattened to top-level properties.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access Configuration Item Webhook data.
  • If no records are returned, verify that Configuration Item Webhooks exist in the Autotask system and that filters (if any) are correctly set.
  • Errors related to rate limits may occur; ensure the node respects API rate limits or retries appropriately.

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