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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Webhook → Get Many (Advanced)

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Overview

This node operation retrieves multiple Contact Webhook records from the Autotask PSA system using advanced filtering criteria. It is useful for scenarios where users need to fetch a customized list of contact webhooks based on specific query filters, such as filtering by webhook properties or metadata. For example, a user might want to get all contact webhooks created after a certain date or those associated with a particular contact group.

Use Case Examples

  1. Fetch all contact webhooks with a specific status using an advanced JSON filter.
  2. Retrieve a limited number of contact webhooks matching complex criteria for reporting or integration purposes.

Properties

Name Meaning
Get All Whether to return all results or only up to a given limit.
Max Records Maximum number of records to return when not returning all (range 1-500).
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify which contact webhooks to retrieve.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object instead of nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the contact webhook record.
  • name - Name or label of the contact webhook.
  • url - The URL endpoint associated with the contact webhook.
  • status - Status of the contact webhook, possibly with an additional '_label' field if enabled.
  • createdDate - Date when the contact webhook was created.
  • userDefinedFields - Array of user-defined fields related to the contact webhook, optionally flattened to top-level properties.

Dependencies

  • Autotask PSA REST API
  • API authentication credentials

Troubleshooting

  • Ensure the advanced filter JSON is correctly formatted and matches the Autotask API query criteria syntax to avoid query errors.
  • If no results are returned, verify the filter criteria and consider adjusting the 'Get All' or 'Max Records' settings.
  • Authentication errors may occur if API credentials are missing or invalid; verify the API key and integration code are correctly configured.

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