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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Webhook → Get

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Overview

This node operation retrieves details of a specific Contact Webhook from the Autotask PSA system. It is useful for scenarios where you need to fetch information about a particular webhook associated with contacts, such as for monitoring or integration purposes. For example, you might use this operation to get the configuration or status of a webhook that triggers on contact events.

Use Case Examples

  1. Retrieve a Contact Webhook by its ID to check its configuration and status.
  2. Fetch details of a Contact Webhook to verify its associated events and endpoint URL.

Properties

Name Meaning
addPicklistLabels Whether to automatically add '_label' fields for picklist fields with human-readable values (no labels will be added for empty values).
addReferenceLabels Whether to automatically add '_label' fields for reference fields with human-readable values (no labels will be added for empty values).
selectColumns Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
flattenUdfs Whether to bring user-defined fields up to the top level of each object. When enabled, UDFs will be accessible as top-level properties instead of being nested in the userDefinedFields array.
id The ID of the webhook to operate on.

Output

JSON

  • id - The unique identifier of the Contact Webhook.
  • name - The name of the Contact Webhook.
  • url - The URL endpoint that the webhook calls.
  • events - The events that trigger the webhook.
  • status - The current status of the webhook (e.g., active, inactive).
  • createdDate - The date the webhook was created.
  • modifiedDate - The date the webhook was last modified.
  • userDefinedFields - Custom user-defined fields associated with the webhook, if any.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the webhook ID provided is correct and exists in the Autotask system.
  • Check API credentials and permissions to access Contact Webhook resources.
  • If the node returns an error about missing fields, verify the 'selectColumns' property to include necessary fields.
  • Network issues or incorrect base URL configuration can cause failures; verify connectivity and API endpoint settings.

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