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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Subscription → Create

AI-generated

Overview

This node operation creates a new subscription in Kaseya's Autotask PSA system. It is useful for automating the addition of subscription records, such as when onboarding new customers or managing recurring services. For example, a user can define subscription details and create the subscription automatically via this node.

Use Case Examples

  1. Creating a subscription for a new customer with specific service details and billing information.
  2. Automating subscription creation as part of a larger workflow for customer management.

Properties

Name Meaning
Dry Run Whether to return a request preview instead of executing the operation. Useful for testing and validation.
Impersonation Resource ID Optional resource ID to impersonate for write requests. Leave blank to write as the credential user.
Proceed Without Impersonation If Denied Whether to retry denied impersonated writes once without impersonation and proceed as the API user. Only applies when Impersonation Resource ID is set.
Fields Fields to map for the subscription creation. Defines the subscription data to be sent in the create request.

Output

JSON

  • id - The unique identifier of the created subscription.
  • name - The name of the created subscription.
  • status - The status of the created subscription.
  • startDate - The start date of the subscription.
  • endDate - The end date of the subscription.
  • customerId - The identifier of the customer associated with the subscription.

Dependencies

  • Kaseya Autotask PSA REST API
  • An API key credential for authentication

Troubleshooting

  • Ensure the API credentials are correctly configured and have permissions to create subscriptions.
  • If using impersonation, verify the impersonation resource ID is valid and the user has rights to impersonate.
  • Check the field mappings to ensure all required subscription fields are provided.
  • If Dry Run is enabled, no subscription will be created; this is expected behavior for testing.

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