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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item DNS Record → Delete

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Overview

This node operation deletes a DNS record associated with a configuration item in Kaseya's Autotask PSA system. It is useful for scenarios where you need to remove outdated or incorrect DNS records from your configuration management database. For example, if a DNS record is no longer valid or needed, this operation can be used to delete it programmatically via the Autotask API.

Use Case Examples

  1. Deleting a DNS record by specifying its unique DNS Record ID to keep the configuration items up to date.
  2. Automating cleanup of DNS records during infrastructure changes or decommissioning.

Properties

Name Meaning
DNS Record ID The unique identifier of the DNS record to delete. This is required to specify which DNS record should be removed.
Dry Run A boolean flag to indicate whether to perform a dry run. When enabled, the node returns the request details without executing the deletion, useful for testing and validation.

Output

JSON

  • success - Indicates whether the DNS record was successfully deleted.
  • id - The ID of the DNS record that was deleted.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the DNS Record ID is correct and exists in the system; otherwise, the deletion will fail.
  • If Dry Run is enabled, no changes will be made; disable it to perform actual deletion.
  • Common errors include authentication failures due to invalid API credentials or insufficient permissions to delete DNS records.

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