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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Note → Count (Advanced)

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Overview

This node operation performs an advanced count query on Configuration Item Notes in the Autotask PSA system. It allows users to specify a complex filter using a JSON string that contains an array of query criteria according to the Autotask API. This operation is useful for scenarios where users need to count configuration item notes that meet specific, detailed conditions, such as filtering notes by date ranges, types, or other custom fields.

Use Case Examples

  1. Count the number of configuration item notes created within a specific date range.
  2. Count configuration item notes that match multiple criteria, such as notes linked to a particular configuration item and created by a specific user.

Properties

Name Meaning
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify the conditions for counting configuration item notes.

Output

JSON

  • count - The total number of configuration item notes matching the advanced filter criteria.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Advanced Filter JSON string is correctly formatted and follows the Autotask API query criteria structure.
  • If the node returns an error, verify that the API credentials are valid and have sufficient permissions to access configuration item notes.
  • Check the Autotask API documentation for correct field names and filter syntax to avoid query errors.

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