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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item → Count

AI-generated

Overview

This node interacts with Kaseya's Autotask PSA REST API to perform a count operation on Configuration Items. It is useful for scenarios where you need to retrieve the total number of configuration items that meet certain criteria within the Autotask system, such as for reporting or monitoring purposes.

Use Case Examples

  1. Count the total number of configuration items in the system.
  2. Count configuration items filtered by specific fields or conditions.

Properties

Name Meaning
Fields Fields to map for the count operation, allowing selection and mapping of specific fields relevant to configuration items.

Output

JSON

  • count - The total number of configuration items matching the count criteria.

Dependencies

  • Requires an API key credential for Kaseya's Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access configuration items.
  • If the count operation returns zero or unexpected results, verify the field mappings and filters used in the operation.
  • Common errors may include authentication failures or invalid field mappings; check the error messages for guidance and verify API access and parameters.

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Discussion