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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Service → Get Many

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Overview

This node operation retrieves multiple records of the 'Service' resource from the Kaseya Autotask PSA REST API. It supports fetching either all available service records or a limited number based on user input. This operation is useful for scenarios where users need to list or analyze multiple service entries, such as generating reports, syncing data, or bulk processing service information.

Use Case Examples

  1. Fetch all service records to synchronize with an external system.
  2. Retrieve a limited number of service records for display in a dashboard or report.

Properties

Name Meaning
Get All Whether to return all service records or only up to a specified limit.
Max Records Maximum number of service records to return when 'Get All' is false. The value ranges from 1 to 500.
Add Picklist Labels Whether to automatically add '_label' fields for picklist fields with human-readable values in the service records.
Add Reference Labels Whether to automatically add '_label' fields for reference fields with human-readable values in the service records.
Select Columns Names or IDs. Choose which fields of the service records to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each service record object, making them accessible as top-level properties instead of nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the service record.
  • name - Name of the service.
  • description - Description of the service.
  • status - Status of the service, possibly including a human-readable label if enabled.
  • otherFields - Additional fields of the service record as specified by the selected columns or all fields if none selected.

Dependencies

  • An API key credential for Kaseya Autotask PSA REST API authentication

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access service records.
  • If the node returns an error about unsupported resource, verify that 'Service' is correctly spelled and supported by the node version.
  • If no records are returned, check the filter and limit settings to ensure they match expected data availability.
  • Network or API rate limit errors may occur; verify network connectivity and API usage limits.

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