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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Service Bundle → Get

AI-generated

Overview

This node operation retrieves details of a specific Contract Service Bundle from the Autotask PSA system using its ID. It is useful for scenarios where you need to fetch detailed information about a contract service bundle, such as for contract management, billing, or service tracking within a business process automation workflow.

Use Case Examples

  1. Fetch a contract service bundle by its ID to review its details before processing billing.
  2. Retrieve contract service bundle information to update related service records or generate reports.

Properties

Name Meaning
Service Bundle ID The ID of the contract service bundle to operate on, required to specify which bundle to retrieve.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object, making UDFs accessible as top-level properties instead of nested in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the contract service bundle.
  • name - The name of the contract service bundle.
  • description - Description or details about the contract service bundle.
  • status - Current status of the contract service bundle.
  • startDate - Start date of the contract service bundle.
  • endDate - End date of the contract service bundle.
  • userDefinedFields - Array of user-defined fields associated with the contract service bundle, if not flattened.
  • _label fields - Additional human-readable label fields for picklist and reference fields if enabled.

Dependencies

  • An API key credential for Autotask PSA REST API authentication

Troubleshooting

  • Ensure the Service Bundle ID is correctly specified and exists in the Autotask system to avoid 'Resource not supported' or 'Not found' errors.
  • If labels for picklist or reference fields are not appearing, verify that the corresponding options 'Add Picklist Labels' and 'Add Reference Labels' are enabled.
  • If user-defined fields are not accessible as expected, check the 'Flatten User-Defined Fields' option to control their structure in the output.

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