Autotask icon

Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Exclusion Set Excluded Work Type → Get Many

AI-generated

Overview

This node operation retrieves multiple records of Contract Exclusion Set Excluded Work Types from the Autotask PSA system. It is useful for scenarios where you need to fetch a list of excluded work types associated with contract exclusion sets, such as for reporting, auditing, or integration purposes.

Use Case Examples

  1. Fetch all excluded work types for a specific contract exclusion set to analyze which work types are excluded from billing or service agreements.
  2. Retrieve a limited number of excluded work types to display in a dashboard or to process in a workflow.

Properties

Name Meaning
Get All Whether to return all results or only up to a given limit.
Max Records Maximum number of records to return when not returning all. Range is 1 to 500.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values.
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values.
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object for easier access.

Output

JSON

  • id - Unique identifier of the excluded work type record.
  • contractExclusionSetId - Identifier of the contract exclusion set this work type is excluded from.
  • workTypeId - Identifier of the excluded work type.
  • workType_label - Human-readable label of the excluded work type, if Add Picklist Labels is enabled.
  • additionalFields - Any additional fields returned by the API for the excluded work type.

Dependencies

  • An API key credential for Autotask PSA REST API

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access contract exclusion set excluded work types.
  • If the node returns no data, verify that the contract exclusion sets and excluded work types exist in the Autotask system.
  • If the node fails with rate limit errors, consider enabling rate limiting or retry mechanisms as per Autotask API guidelines.
  • Check that the 'Max Records' parameter is within the allowed range (1-500) when 'Get All' is false.

Links

Discussion