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Configuration Item DNS Record → Get
AI-generatedOverview
This node operation retrieves a specific DNS record associated with a configuration item in the Autotask PSA system. It is useful for scenarios where you need to fetch detailed information about a DNS record by its ID, such as for auditing, monitoring, or integration purposes.
Use Case Examples
- Retrieve DNS record details by providing the DNS Record ID to integrate with other systems or for reporting.
- Fetch DNS record information to verify or update related configuration items in an IT service management workflow.
Properties
| Name | Meaning |
|---|---|
| DNS Record ID | The ID of the DNS record to retrieve. |
| Add Picklist Labels | Whether to automatically add '_label' fields for picklist fields with human-readable values. |
| Add Reference Labels | Whether to automatically add '_label' fields for reference fields with human-readable values. |
| Select Columns Names or IDs. | Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included. |
| Flatten User-Defined Fields | Whether to bring user-defined fields up to the top level of each object instead of being nested in the userDefinedFields array. |
Output
JSON
id- The unique identifier of the DNS record.name- The name of the DNS record.type- The type of DNS record (e.g., A, CNAME, MX).value- The value associated with the DNS record.ttl- Time to live for the DNS record.userDefinedFields- Array of user-defined fields related to the DNS record, if any._label- Additional human-readable labels for picklist or reference fields if enabled.
Dependencies
- An API key credential for Autotask PSA REST API
Troubleshooting
- Ensure the DNS Record ID provided is correct and exists in the Autotask system.
- Check API credentials and permissions to access DNS records.
- If no data is returned, verify that the selected columns include the necessary fields or leave it empty to fetch all fields.
- Errors related to rate limits may occur; ensure proper API rate limiting is handled.
Links
- Autotask PSA REST API Documentation - Official documentation for Autotask PSA REST API, useful for understanding available endpoints and data structures.