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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Subscription → Get

AI-generated

Overview

This node operation retrieves details of a specific subscription from Kaseya's Autotask PSA system using the subscription ID provided. It is useful for scenarios where you need to fetch and work with subscription data, such as billing, service management, or customer account management within an automation workflow.

Use Case Examples

  1. Fetch subscription details by providing the subscription ID to integrate subscription data into a CRM or billing system.
  2. Retrieve subscription information to trigger notifications or updates based on subscription status or attributes.

Properties

Name Meaning
Subscription ID The ID of the subscription to operate on, required to identify which subscription to retrieve.
Add Picklist Labels Whether to automatically add '_label' fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add '_label' fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object, making UDFs accessible as top-level properties instead of nested in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the subscription.
  • name - The name of the subscription.
  • status - The current status of the subscription.
  • startDate - The start date of the subscription.
  • endDate - The end date of the subscription.
  • billingDetails - Billing-related information for the subscription.
  • userDefinedFields - Custom fields defined by the user, optionally flattened to top-level properties.
  • picklistLabels - Human-readable labels for picklist fields, if enabled.
  • referenceLabels - Human-readable labels for reference fields, if enabled.

Dependencies

  • An API key credential for Kaseya's Autotask PSA REST API

Troubleshooting

  • Ensure the Subscription ID is valid and exists in the Autotask system to avoid 'not found' errors.
  • Check API credentials and permissions if authentication errors occur.
  • If no data is returned, verify that the selected columns and label options are correctly configured.

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