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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Change Request Link → Get Many

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Overview

This node operation retrieves multiple Change Request Link records from the Autotask PSA system. It is useful for scenarios where you need to fetch a list of change request links, for example, to display them in a dashboard, process them in bulk, or integrate them with other systems. Users can specify whether to return all records or limit the number of records returned, and can customize the output with options like adding picklist or reference labels, selecting specific columns, and flattening user-defined fields.

Use Case Examples

  1. Fetch all change request links related to a specific project or ticket.
  2. Retrieve a limited number of change request links for reporting or analysis.
  3. Get change request links with human-readable labels for picklist and reference fields for easier interpretation.

Properties

Name Meaning
returnAll Whether to return all results or only up to a given limit.
maxRecords Maximum number of records to return when returnAll is false (range 1-500).
addPicklistLabels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
addReferenceLabels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
selectColumns Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
flattenUdfs Whether to bring user-defined fields up to the top level of each object, making them accessible as top-level properties instead of being nested in the userDefinedFields array.

Output

JSON

  • id - Unique identifier of the change request link record.
  • fieldName
    • _label - Human-readable labels for picklist or reference fields if enabled.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to access change request link data.
  • If no records are returned, verify the filters and limits set in the node parameters.
  • Errors related to rate limits may occur; ensure proper handling or retry logic is implemented.

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