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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact → Get Field Info

AI-generated

Overview

This node operation retrieves metadata information about the fields of the Contact resource in the Autotask PSA system. It is useful for understanding the structure and available fields of Contact entities, which can help in dynamically building queries, mapping data, or configuring integrations that involve Contact data.

Use Case Examples

  1. A user wants to fetch the list of all fields available for Contact records to dynamically generate a form or to map data from another system.
  2. A user needs to understand which custom fields (UDFs) exist on Contact entities to include them in an automation workflow.

Output

JSON

  • fields - Array of field metadata objects for the Contact resource, including details like field names, types, and other attributes

Dependencies

  • An API key credential for Autotask PSA REST API

Troubleshooting

  • If the node throws an error about unsupported resource, ensure the resource parameter is set to 'Contact'.
  • If the node fails to retrieve field info, check the API credentials and network connectivity to the Autotask API.
  • Errors related to rate limits may occur; ensure API usage complies with Autotask's rate limits.

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