Actions524
- AI Helper Actions
- Tool Actions
- API Threshold Actions
- Appointment Actions
- Billing Code Actions
- Billing Items Actions
- Change Request Link Actions
- Checklist Library Actions
- Checklist Library Item Actions
- Classification Icon Actions
- Company Actions
- Company Alert Actions
- Company Location Actions
- Company Note Actions
- Company Webhook Actions
- Company Site Configuration Actions
- Configuration Item Actions
- Configuration Item Billing Product Association Actions
- Configuration Item Category Actions
- Configuration Item Category UDF Association Actions
- Configuration Item DNS Record Actions
- Configuration Item Note Actions
- Configuration Item Related Item Actions
- Configuration Item SSL Subject Alternative Name Actions
- Configuration Item Type Actions
- Configuration Item Webhook Actions
- Contact Actions
- Contact Webhook Actions
- Contact Groups Actions
- Contact Group Contacts Actions
- Contract Actions
- Contract Block Actions
- Contract Block Hour Factor Actions
- Contract Billing Rule Actions
- Contract Charge Actions
- Contract Exclusion Billing Code Actions
- Contract Exclusion Role Actions
- Contract Exclusion Sets Actions
- Contract Exclusion Set Excluded Role Actions
- Contract Exclusion Set Excluded Work Type Actions
- Contract Milestone Actions
- Contract Note Actions
- Contract Rate Actions
- Contract Role Costs Actions
- Contract Retainer Actions
- Contract Service Actions
- Contract Service Adjustment Actions
- Contract Service Bundle Adjustment Actions
- Contract Service Bundle Actions
- Contract Service Bundle Unit Actions
- Contract Ticket Purchase Actions
- Department Actions
- Project Phase Actions
- Quote Item Actions
- Quote Location Actions
- Quote Template Actions
- Resource Actions
- Resource Role Actions
- Resource Role Queue Actions
- Search Filter Actions
- Service Actions
- Service Call Actions
- Subscription Actions
- Subscription Period Actions
- Ticket Category Actions
- Ticket Category Field Default Actions
- Ticket History Actions
- Ticket Note Actions
Configuration Item Related Item → Get Entity Info
AI-generatedOverview
This node interacts with Kaseya's Autotask PSA REST API to retrieve detailed information about a Configuration Item Related Item entity. It is useful for scenarios where users need to fetch specific data about related items linked to configuration items within the Autotask system, such as for asset management, IT service management, or configuration management database (CMDB) purposes.
Use Case Examples
- Retrieve detailed information about a specific related item linked to a configuration item to understand its attributes and relationships.
- Use the node to fetch entity info for reporting or integration with other IT management tools.
Output
JSON
id- Unique identifier of the Configuration Item Related Item entityname- Name or title of the related itemtype- Type or category of the related itemattributes- Additional attributes or metadata associated with the related item
Dependencies
- Kaseya Autotask PSA REST API
Troubleshooting
- Ensure that the API credentials provided have sufficient permissions to access Configuration Item Related Item data.
- Verify that the resource and operation parameters are correctly set to 'Configuration Item Related Item' and 'Get Entity Info' respectively.
- Common errors may include authentication failures, permission denied errors, or resource not found errors if the specified entity does not exist.
Links
- Autotask REST API Documentation - Official documentation for the Autotask REST API used by this node.