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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Exclusion Set Excluded Work Type → Create

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Overview

This node operation creates a new Contract Exclusion Set Excluded Work Type in Kaseya's Autotask PSA system. It is useful for managing contract exclusions by specifying work types that should be excluded from certain contract sets, helping automate contract management and billing processes.

Use Case Examples

  1. Creating a new excluded work type for a contract exclusion set to prevent billing for specific work types under that contract.
  2. Automating contract management by programmatically adding excluded work types to contract exclusion sets based on business rules.

Properties

Name Meaning
Dry Run Whether to return a request preview instead of executing the operation. Useful for testing and validation.
Fields Fields to map for the Contract Exclusion Set Excluded Work Type resource. Defines the data to be sent when creating the excluded work type.

Output

JSON

  • id - The unique identifier of the created Contract Exclusion Set Excluded Work Type.
  • name - The name or label of the created excluded work type.
  • contractExclusionSetId - Identifier of the contract exclusion set to which this excluded work type belongs.
  • workTypeId - Identifier of the work type that is excluded.

Dependencies

  • An API key credential for Kaseya's Autotask PSA REST API is required to authenticate and perform the create operation.

Troubleshooting

  • Ensure the API credentials are correctly configured and have sufficient permissions to create contract exclusion set excluded work types.
  • If the Dry Run option is enabled, no changes will be made; verify this setting if no data appears to be created.
  • Check that all required fields in the Fields property are correctly mapped and valid according to Autotask API specifications.
  • Common error messages may include authentication failures, missing required fields, or invalid field values. Verify the input data and credentials to resolve these issues.

Links

  • Autotask REST API Documentation - Official documentation for Kaseya's Autotask PSA REST API, useful for understanding the API endpoints and data structures.

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