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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contact Group Contacts → Create

AI-generated

Overview

This node operation creates a new contact group contact in Kaseya's Autotask PSA system. It is useful for automating the addition of contacts to specific contact groups within Autotask, facilitating organized contact management and group communication. For example, a user can automatically add new customer contacts to a marketing group for targeted campaigns.

Use Case Examples

  1. Automatically add a new customer contact to a specific contact group upon form submission.
  2. Batch create multiple contact group contacts to organize contacts by project or department.

Properties

Name Meaning
Dry Run Whether to return a request preview instead of executing the operation. Useful for testing and validation.
Fields The fields to map for creating the contact group contact. This includes the data fields required to define the contact group contact, supporting auto-mapping and multi-key matching.

Output

JSON

  • id - The unique identifier of the created contact group contact.
  • contactGroupID - The ID of the contact group to which the contact is added.
  • contactID - The ID of the contact being added to the group.
  • createdDate - The date and time when the contact group contact was created.

Dependencies

  • Requires an API key credential for Kaseya Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the API credentials are correctly configured and have permissions to create contact group contacts.
  • If 'Dry Run' is enabled, no actual creation occurs; disable it to perform the operation.
  • Validate that all required fields for the contact group contact are provided to avoid API errors.

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Discussion