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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Company Alert → Get

AI-generated

Overview

This node operation retrieves a specific company alert from the Autotask PSA system using the provided Company Alert ID. It is useful for scenarios where you need to fetch detailed information about a particular alert related to a company, such as monitoring alerts or notifications for business operations.

Use Case Examples

  1. Fetch details of a company alert by its ID to review alert status and information.
  2. Use the node to integrate company alert data into a workflow for automated monitoring or reporting.

Properties

Name Meaning
Company Alert ID The ID of the company alert to operate on, required to specify which alert to retrieve.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values (no labels will be added for empty values).
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values (no labels will be added for empty values).
Select Columns Names or IDs. Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.
Flatten User-Defined Fields Whether to bring user-defined fields up to the top level of each object, making UDFs accessible as top-level properties instead of nested in the userDefinedFields array.

Output

JSON

  • id - The unique identifier of the company alert.
  • alertDetails - Detailed information about the company alert, including status, type, and related metadata.
  • _label - Optional human-readable labels for picklist and reference fields if enabled in input properties.
  • userDefinedFields - User-defined fields related to the company alert, either nested or flattened based on input property.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Common issues include invalid or missing Company Alert ID, resulting in errors or no data returned.
  • API authentication failures due to incorrect or expired credentials.
  • If picklist or reference labels are enabled but no labels appear, ensure the fields have valid values.

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