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Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Configuration Item Webhook → Get Many (Advanced)

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Overview

This node operation retrieves multiple Configuration Item Webhook records from the Autotask PSA system using advanced filtering criteria. It is useful for scenarios where users need to query and fetch a customized list of configuration item webhooks based on complex filter conditions, such as specific attributes or states. For example, a user might want to get all configuration item webhooks that match certain criteria defined in a JSON filter to automate monitoring or reporting tasks.

Use Case Examples

  1. Fetch all configuration item webhooks with a specific status using an advanced JSON filter.
  2. Retrieve a limited number of configuration item webhooks matching multiple conditions for integration with other systems.

Properties

Name Meaning
Get All Whether to return all results or only up to a given limit (returnAll boolean). If false, the maxRecords property limits the number of records returned.
Max Records Maximum number of records to return when Get All is false. Value range is 1 to 500.
Advanced Filter A JSON string containing a "filter" array with Autotask API query criteria to specify complex filtering conditions for the query.
Add Picklist Labels Whether to automatically add "_label" fields for picklist fields with human-readable values. No labels are added for empty values.
Add Reference Labels Whether to automatically add "_label" fields for reference fields with human-readable values. No labels are added for empty values.
Select Columns Names or IDs Choose which fields to include in the response. If no fields are selected, all fields will be returned. The ID field is always included regardless of selection.

Output

JSON

  • id - Unique identifier of the configuration item webhook record.
  • name - Name of the configuration item webhook.
  • url - URL endpoint of the webhook.
  • eventType - Type of event that triggers the webhook.
  • isActive - Indicates if the webhook is active.
  • createdDate - Date when the webhook was created.
  • modifiedDate - Date when the webhook was last modified.
  • picklistLabels - Optional human-readable labels for picklist fields if Add Picklist Labels is enabled.
  • referenceLabels - Optional human-readable labels for reference fields if Add Reference Labels is enabled.
  • userDefinedFields - User-defined fields associated with the webhook, optionally flattened to top-level properties if Flatten User-Defined Fields is enabled.

Dependencies

  • An API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Advanced Filter JSON is correctly formatted and matches Autotask API query criteria syntax to avoid query errors.
  • If the node returns no data, verify that the filter criteria actually match existing configuration item webhooks in the Autotask system.
  • Check API credentials and permissions if authentication errors occur.
  • If the maximum records limit is set too low, you might not get all expected results unless 'Get All' is enabled.

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