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Autotask

Interact with Kaseya's Autotask PSA REST API to manage companies, tickets, contracts, and more.

Actions524

Contract Rate → Update

AI-generated

Overview

This node operation updates an existing Contract Rate in the Autotask PSA system. It is useful for scenarios where you need to modify details of a contract rate, such as pricing or terms, identified by a specific Rate ID. For example, updating the hourly rate for a service contract or adjusting billing rates for a client contract.

Use Case Examples

  1. Updating the hourly rate of a contract rate by specifying the Rate ID and new rate details.
  2. Modifying contract rate attributes like effective dates or descriptions for billing purposes.

Properties

Name Meaning
Rate ID The unique identifier of the contract rate to update, required to specify which contract rate to modify.
Dry Run A boolean flag to indicate if the operation should only return a preview of the request without executing it, useful for testing and validation.
Fields The specific fields and values to update on the contract rate, allowing precise control over which attributes are changed.

Output

JSON

  • id - The ID of the updated contract rate.
  • fieldsUpdated - Details of the fields that were updated in the contract rate.
  • status - The status of the update operation, indicating success or failure.

Dependencies

  • Requires an API key credential for Autotask PSA REST API authentication.

Troubleshooting

  • Ensure the Rate ID provided exists and is valid; otherwise, the update will fail.
  • If Dry Run is enabled, no changes will be made; verify the request preview to confirm correctness before actual execution.
  • API authentication errors may occur if the API key or credentials are incorrect or expired.

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